Whether you are a “mom and pop” pharmacy or have hundreds of pharmacists working from multiple locations, our packages will keep your team communicating efficiently and your Pharmacy’s critical data, hardware and software up to date and secure.
Ready to get started? When we first engage with your team, the first thing we do is provide you with a free IT assessment. Click here to get your FREE IT assessment now!
For Pharmacies with IT infrastructure and systems in place that they are happy with, the basic IT plan keeps your business running and provides support when you need it.
- Anti-virus and malware protection
- Data backup
- Business continuity **
- Software & Hardware Maintenance
- On-Demand Support
For Pharmacies looking for an Information Technology partnership to boost the success of their business. Whole Technology brings a suite of technologies and systems to the plate that will cover all your business’s IT needs from start to finish.
- Includes everything in Basic
- Office 365 Business Premium
- HIPAA Compliance
- Virtual CIO services
- Unlimited support
- Cyber Security
For Pharmacies looking to take their business to the next level with the help of Whole Technology. This package is for the business owner or operator who wants to fully embrace technology and keep their business at the cutting edge.
- Includes everything in Standard
- Disaster recovery
- Enhanced unlimited support
- Enhanced Virtual CIO
- Security testing and training
- A Dedicated Pharmacy IT Specialist
** Requires Cisco Security Appliance to be installed during onboarding
Frequently Asked Questions
Yes. Through vendor management, we will interface with these software companies to ensure your business applications are running smoothly. Many times, our previous experience with these apps allows us to solve problems without the intervention of the vendor. If our team hasn’t seen it yet, we will absolutely reach out to their support teams on your behalf.
Whole Technology has developed best practices for healthcare environments to keep data as safe and secure as possible. Our knowledge of HIPAA and HITECH allows us to make the absolute best recommendations to you to help keep your data safe. We also will work to educate your users, so they have the tools they need to keep your business safe. Nothing is 100%, but we will work diligently to keep your business as compliant as possible.
Yes. Our team is experienced with compounding pharmacies and the requirements that go with supporting them. It’s not uncommon to see a picture of one of our technicians ‘gowned up’ to go into the compounding lab to resolve an issue.
Absolutely. We will configure your network to be PCI compliant and keep payment information safeguarded. We’ll also get to know your POS system so that we can support it when you’re having problems. If we can’t fix it, we’ll work with the vendor who supplied it to get the problem resolved.
We love every aspect of IT, but our favorite thing to do is to help you use technology to do more with less. Our team is familiar with pharmacy operations, so we will always try to identify areas of inefficiency and solve those with the use of technology.