business team in an online video call

Phone Systems & Messaging

Phone Systems, Team Messaging & Online Meetings

Telephones are still critical to most business’s day to day operations. Whole Technology has partnered with multiple phone vendors to make sure that we can deliver the solution to your business needs. While we’ve mostly moved to the cloud, we still can work with clients who demand an on-premise telephone system or PBX. For customers who fit the mold, we’ll recommend a few different cloud-based VOIP solutions.

For most situations, we’ve partnered with Vonage for Business. Their phone systems are robust and reliable and tend to suit the needs of most small businesses. We’ve had a lot of success with Vonage and believe it can be a great option for a lot of our clients.

Microsoft Teams, formerly known as Skype for Business, is another solution that we have had success implementing for our customers. Microsoft Teams’ phone system integrates directly into the Teams client that most of the users are already accustomed to, which keeps all your business collaboration and communication needs contained in one app. We love this solution for our more technically savvy customers who are looking for that all-inclusive feel of Microsoft Office 365 for their business.

For businesses with customer service needs, we have partnered with Five9 to deliver a best-in-class call center solution. Five9 gives our customers the ability to keep their customers satisfied by delivering a robust solution with all the features you could ask for in a call center app.

When you’re evaluating potential phone systems for your business it’s important to have a trusted IT service provider on your side. This is just one area where we prove our value and help you make the best decision for your company. We’ll work on your behalf to make sure you’re getting the most out of your telephone system.

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