We Find, Manage & Monitor 3rd Party Vendors
Managing technology vendors such as internet service or telephone system providers can be time-consuming for the person you’ve designated as your business’s ‘IT guy’ or ‘IT girl’. This person is usually a manager or tech-savvy individual that works for your business. As an Information Technology as a Service customer, we would remove this burden from you and your staff.
Internet service providers are notorious for their poor level of customer service. Especially if you’re a small business. When the internet goes down, free yourself from having to be on hold with customer service to see why and when it will be back up. Whole Technology will handle these scenarios on your behalf and get you back up and running as soon as possible.
Telephone system providers are in the same realm as internet service providers. They have so many customers and when outages occur, you could be at a loss for what to do next. Whole Technology will make sure we can interface with your service provider and get your systems back up and running before your business starts losing customers because they can’t reach you.
Business application vendors are also included in vendor management. Today, most businesses run on a suite of applications that cover various aspects of their operation. For accounting, you might use Quickbooks. For Human Resources, you might use JustWorks or Gusto. For point of sale, you might use Square. The list could go on forever, but you get the point. Whole Technology will work with you to understand what applications you use to run your business. With that knowledge, we will make sure that those applications are always performing as expected.
Vendor management provides our customers with peace of mind. This aspect of our service plan removes the burden of solving vendor issues. It keeps you focused on keeping customers, clients, and staff happy. Wouldn’t it be nice to know that Whole Technology has your back and will do everything it can to make sure your business is ready for you each and every day?