Stop piecing together your IT
One vendor for email, another for the phones, an “IT guy” who shows up when something breaks, and nobody thinking about security until it’s too late. That’s how most small businesses end up with IT — accidentally.
There’s a better model: outsource all of it to one partner. Whole Technology becomes your complete IT department — help desk, network management, cybersecurity, backups, vendor wrangling, and technology planning — for one flat monthly rate. You get the coverage of an internal IT team without hiring, training, or retaining one.
What’s included in fully outsourced IT
- Help desk your team will actually call. Fast, friendly support from technicians who know your systems — not a phone tree. Learn more →
- Proactive monitoring & maintenance. We watch your systems, patch automatically, and fix most problems before anyone notices. Learn more →
- Cybersecurity, built in. Threat monitoring, endpoint protection, phishing training, MFA, and incident response — part of the plan, not an upsell. Learn more →
- Backup & disaster recovery. Encrypted backups and a tested recovery plan, so ransomware or a dead server is a bad day — not a business-ending event. Learn more →
- Vendor management. Internet, phones, printers, software licenses — we deal with your technology vendors so you don’t have to. Learn more →
- IT strategy & planning. A technology roadmap aligned to your business goals, reviewed quarterly. You always know what’s coming and what it costs.
See how it all fits together →
The math vs. hiring internally
One in-house IT hire in Philadelphia costs a full salary plus benefits, training, vacation coverage — and one person can’t be a help desk tech, a network engineer, and a security analyst at the same time. When they leave, the knowledge walks out the door.
Fully outsourced IT with Whole Technology costs $160/user/month + $400/site/month — for a 15-person office, that’s $2,800/month for an entire IT department: support, security, backups, and strategy. No recruiting, no turnover, no gaps. See full pricing →
Break-fix vs. in-house vs. outsourced
| Break-fix “IT guy” | In-house hire | Fully outsourced (Whole Technology) | |
|---|---|---|---|
| Monthly cost | Unpredictable — you pay per disaster | Salary + benefits + turnover risk | One flat rate |
| Proactive monitoring | No — they profit when things break | Only during work hours | Yes |
| Cybersecurity | Not included | One person can’t cover it all | Built in |
| Coverage | Whoever answers the phone | One person, limited skills | Full team |
| Planning | None | If they have time | Quarterly roadmap |
Who fully outsourced IT is for
Small businesses across Philadelphia and the Main Line that have outgrown break-fix but can’t justify — or don’t want — an internal IT department. Our clients include accounting firms, dental practices, law firms, retailers, nonprofits, and pharmacies.
Healthcare practices: our outsourced plans can be built around HIPAA requirements. Learn more →
Frequently asked questions
Do we lose control of our IT? The opposite — you gain visibility. You get reporting on system health, ticket activity, and security status, plus a quarterly review. You just stop doing the work.
What if we already have an internal IT person? We’ll design the engagement around your team — we can own everything or fill the gaps around them.
How long does onboarding take? We run a structured onboarding: full audit, documentation, credential transfer, and a transition plan built to avoid downtime.
Are we locked into a long-term contract? Ask us — we’ll give you a straight answer.
Is cybersecurity really included? Yes. Monitoring, endpoint protection, phishing training, MFA, and incident response are part of the outsourced plan — security isn’t a separate product for us, it’s how we run IT.
Get a free IT assessment
We’ll benchmark your current setup — support, security, backups — against what fully outsourced IT looks like, and show you the cost difference. Free, no obligation.
